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Privacy Policy

(pursuant to the Swiss Federal Data Protection Act – nLPD)

Last updated: ______

1. Data Controller

The Data Controller for personal data is:

Pharma-Ti
Website: https://pharma-ti.ch
Email: info@pharma-ti.ch

(hereinafter “Pharma-Ti” or “Controller”).


2. Scope of Application

This privacy policy describes how Pharma-Ti collects, uses, and protects the personal data of users who visit or use the website pharma-ti.ch, including e-commerce services and supplement personalization services.


3. Types of Data Collected

3.1 Browsing Data

During normal website browsing, technical data may be collected such as:

  • IP address

  • date and time of visit

  • browser and device type

  • operating system

  • pages visited and interactions

This data is used exclusively for statistical purposes, security, and website improvement.


3.2 Data Provided Voluntarily by the User

a) Data for E-commerce (WooCommerce)

In case of purchase or registration, the following are collected:

  • first and last name

  • email address

  • shipping and billing address

  • data necessary for order management

  • purchase history

Payment data is not stored by the website but is handled directly by payment providers.


b) Data Collected Through the Personalized Supplement Configurator

To enable the creation of a personalized supplement, the user may voluntarily provide information such as:

  • gender

  • age range

  • lifestyle

  • primary wellness goal:

    • increase energy and concentration

    • strengthen immune defenses

    • improve sleep and relaxation

    • care for skin, hair, and nails

    • anti-aging / prevention

  • assessment of one’s diet:

    • balanced

    • irregular

    • vegetarian/vegan

    • rich in sports drinks/proteins

  • preferred supplement format:

    • capsules

    • sachets

    • liquid

⚠️ Medical prescriptions, clinical diagnoses, or health documentation are not requested, accepted, or processed.

The information provided does not have diagnostic or therapeutic purposes and does not replace the advice of a physician or pharmacist.


4. Purpose of Processing

Personal data is processed to:

  • enable website navigation

  • manage orders, payments, and shipments

  • provide customer support

  • personalize products and services

  • fulfill legal and tax obligations

  • analyze website usage and improve its functionality

  • marketing and communication activities, subject to consent


5. Legal Basis for Processing (nLPD)

Data processing is based on:

  • user consent

  • performance of a contractual relationship

  • legal obligations

  • legitimate interest of the Controller (security, website operation, service improvement)


6. Cookies and Tracking Tools

The website pharma-ti.ch uses cookies and similar technologies to ensure proper functioning and improve user experience.

Types of cookies used:

a) Technical and Functional Cookies

Necessary for:

  • website operation

  • cart and order management

  • user authentication

b) Analytical Cookies

Used to analyze traffic and website usage through:

  • Google Analytics

  • Google Search Console

The data collected is processed in aggregate form.

c) Marketing and Profiling Cookies

Used for advertising and remarketing purposes through:

  • Meta Pixel (Facebook / Instagram)

These cookies allow personalized content and advertisements to be displayed.

👉 Users can accept, reject, or manage cookies through the initial banner or browser settings.


7. Processing Methods and Security

Data processing is carried out using appropriate IT and organizational tools to ensure:

  • confidentiality

  • integrity

  • data availability

  • protection from unauthorized access


8. Data Retention

Personal data is retained:

  • for the time necessary for the purposes for which it was collected

  • to fulfill legal obligations

  • until consent is withdrawn, if applicable


9. Disclosure of Data to Third Parties

Data may be disclosed exclusively to parties involved in website and service management, such as:

  • technical and hosting providers

  • payment platforms

  • logistics and shipping services

  • analytics and marketing service providers

Data is not sold or transferred to third parties for independent commercial purposes.


10. User Rights

Under Swiss law, users have the right to:

  • obtain information about their data

  • request its correction or deletion

  • object to processing

  • withdraw consent at any time

Requests may be sent to:
📧 info@pharma-ti.ch


11. Changes to the Privacy Policy

Pharma-Ti reserves the right to modify this privacy policy at any time. The updated version will be published on this page.

This privacy policy was last updated on January 25, 2026.